Multichannel Delivery
Offline
Our offline enterprise grade production infrastructure is developed to cater for a variety of needs. A broad range of modern equipment coupled with years of industry experience ensures that MMM is able to meet your campaign requirements on time and on budget.
Direct Mail
Unaddressed Mail
Parcels
Online
Our online infrastructure & services are architected to provide our client's access to the latest client communication technologies available. We provide our clients with secure, scalable and feature rich client communication solutions..
Email
SMS
Web
Archive
Fax
Social Media
Direct Mail
Melbourne Mail Management is a leading provider of direct mail services. Our direct mail solutions provide our clients a range of enterprise grade options to the most demanding of requirements, without the need of in house investment.
- Highly Personalised Mail Pack Production
- Enterprise Grade Production Capabilities
- Multi-Page Document & Selective Inserting Mail Processing
- Mail Pack verification & reporting
Unaddressed Mail
Our campaign co-ordinators are ready to help plan, setup and manage you next unaddressed campaign. We will ensure your campaign is ready to go and delivered on time, without the headache having to work with various suppliers.
- Campaign Setup & Management
- Postcode Mapping & Reporting
- Lodgement Preparation & Submission
- Split Lodgement Management
Parcels
Plug in and take advantage of our parcel processing infrastructure. We'll receive your orders, manage & warehouse your stock and report on it all via our online portal - eware. Avoid in-house infrastructure costs and daily headaches with our parcel processing services.
- Pick & Pack Capabilities
- Packaging Supplies
- Lodgement Reporting & Tracking Capabilities
- Freight and Distributor options
- Material Management & Storage
The Services
Printing
Melbourne Mail Management provides a complete range of print management services enabling quick and accurate turnaround of materials. Our print experience has enabled us to provide our clients finely printed and cost effective materials.
Offset Printing
Our high quality full colour and PMS printing services can cater for the most demanding of offset printing needs.
Black and White Laser
High speed black laser printing capable of producing thousands of impressions per hour.
Colour Digital
Colour digital printing services ideal for short & long runs requiring the added impact of colour. Enhance your marketing material with full colour impact and achieve higher response rates.
Processing
MMM's processing infrastructure is designed to cater for a variety of needs. A broad range of modern equipment coupled with years of industry experience ensures that MMM is able to meet your campaign requirements on time and on budget.
Database Processing
The capability to work with a wide range of database programming and processing needs to ensure you receive the appropriate postage discounts.
Folding
Enterprise grade machine inserting services catering for complex, intelligent and generic requirements.
Plastic Wrapping
A high speed service catering for various size articles with multiple inclusions. We can wrap the most complicated campaigns.
Distribution
Whether your campaign needs local or overseas distribution through addressed or unaddressed means, Melbourne Mail Management can assist clients in sending articles the most cost effective and efficient way possible.
Domestic
The ability to prepare and lodge articles to comply with Australia Post regulations. MMM can assist in bar coding your mail or applying for Print Post concessions to receive discount postage entitlements.
International
Sending articles overseas can be a daunting and time consuming prospect. We can ensure that the appropriate distributor is engaged offering reliability and accountability for the most time sensitive article.
We provide our clients access to our enterprise grade email platform. Regardless of the size, frequency or variability, our platform will ensure your campaign reaches your clients and attracts the attention it deserves.
- Highly Personalised Email Design & Development
- Email Client Testing
- Mobile Friendly Design
- Variable Template Management
- Email Delivery & Reporting
- Batch or Triggered Sends
SMS Broadcasting
Our SMS platform provides the features and support your SMS campaign requires. Access your delivery reports, manage your responses and confirm your sends with our SMS services.
- SMS Broadcast Management
- Delivery Confirmation & Reporting
- Scheduled or Triggered Broadcast
- Response Management
Web
Let us design, build and host your campaign's microsite with the latest web technologies available, while avoiding in-house resource use & cost. Our web developers have the tools and experience to ensure your campaign gets the response it deserves.
- Personalised Microsite Development
- Personalised URL (PURLs) Management
- Database Driven Microsites
- Web App Development
- Cross Browser Testing
- Responsive Design & Development (Device Friendly)
- Shopping Cart Functionality
- Payment Gateway Integration
- SEO optimisation
Archive
Our online archival and retrieval portal provides our clients a secure means to retrieve essential client communications on demand.
- Secure Online Archival of Communications
- Indexed Search & Retrieval
- Ideal for your Customer Service Department
- Ability to resend to customer
Fax
Our fax platform provides the features and support your fax campaign requires. Access your delivery reports, manage your responses and confirm your sends with our fax services.
- Personalised Fax Design & Creation
- Broadcast Management
- Delivery Confirmation & Reporting
- Auto Retry Management
Social Media
Spread the word by leveraging off our social media technology. Incorporate social media assets and sites and allow your audience to spread the word with personalised integration.
- Personalised Twitter Tweets
- Personalised Facebook Likes
- Personalised LinkedIn Posts
The Services
Programming Services
Melbourne Mail Management provides a range of programming services to cater for the most demanding campaigns. Our team of programmers have the skill set, experience & resources required to develop market leading client communication solutions.
Database Programming
Regardless of the database size and type, our database programming services cater for a broad range of database requirements.
- Data Manipulation
- Database design and development
- Database integration services
Web Development
Using a unique skill set & start of the art web technology, our team of web developers will bring your campaign to life by giving your audience a personalised web experience.
- HTML 5, CSS3, JQuery, ASP .Net
- Cross Channel Platform
- Database Driven Campaigns
- Touch Point Reporting & Analytics
Document & Workflow Programming
Complex document programming and automated workflow scripting services, enable us to deliver a seamless integration between us and our clients. By scripting complex document business rules and automating critical workflow tasks such as data submission, encryption & decryption, template management, approval management, event logging & reporting, Melbourne Mail Management is the complete client communications partner for your organization.
Email Template Design & Development
We design & develop highly personalised & penetrating emails. Using our market leading email platform, we provide our clients the ability to track, report and manage their email campaigns.
Reporting & Analytics (Consolidated Reporting)
Our clients can continually track the performance of their campaigns by using our Reporting and Analytics dashboard. It provides a powerful tool through which a campaign can be fine tuned in real time in order to yield better response rates. Additionally, Google Analytics integration can also be achieved by embedding tracking code throughout the campaign touch points.
Infrastructure
Melbourne Mail Management has made significant investment in IT infrastructure to support our market leading services and solutions. Our client's campaign requirements are powered by an IT infrastructure that boasts the latest software and hardware technology.
Database Hosting
Our database hosting infrastructure is secure, scalable and online 24/7. We can immediately re-scale our database hosting infrastructure to support the unexpected.
Web Hosting
Rest assure knowing that your cross channel hosting requirements are setup, managed & administered by the same people that are managing your campaign. Our hosting infrastructure supports a variety of campaign demands.
eCommerce Hosting
We have extensive shopping cart and payment gateway integration experience. Our ISO 27001 accredited and PCI Compliant data centre, ensures campaign security and compliance.
Archive Portal
Our secure online archival infrastructure, provides our clients the platform on which to store and retrieve sensitive documents.
Reporting & Analytics Portal
Our tracking and reporting infrastructure records every interaction your clients have with your campaign. This allows our clients to analyse and refine their campaign in real time. Client’s are provided access to a self-service analytics portal, through which they can view and export their own data in on demand.